FREQUENTLY
ASKED
QUESTIONS

WHERE DO YOU OPERATE?

We operate across the Greater Toronto Area (GTA), including various locations within the region. We use a zone system to assess additional travel fees. If your event falls outside of our zones, or you’re unsure what zone/travel fee applies to you, please contact us to book.

HOW MANY PEOPLE CAN PLAY AT ONCE?

We have the capacity for up to 15 players at one time in our party truck, however, our recommended party size is 10-12.

HOW MUCH PARKING SPACE IS REQUIRED?

We typically require enough space to accommodate our game truck, which is about 3 car lengths. It’s important to ensure there is ample room for parking during the event. Please contact us for specific parking space requirements.

WHAT IS YOUR REFUND/CANCELLATION POLICY?

Our refund and cancellation policy can be found at the footer of this page. Please refer to our terms and conditions for comprehensive information on cancellations and refunds.

WHAT CONSOLES/GAMES CAN WE USE?

Our game truck is equipped with the latest gaming consoles, including PS5s, Xboxs, Nintendo Switches, VR systems, Racing equipment, and a wide selection of popular games. If you have specific preferences or requests, feel free to discuss them with our team prior to booking.

IS THERE CLIMATE CONTROL?

Yes, our game truck is equipped with climate control to ensure a comfortable gaming experience regardless of the weather outside.

IS THERE WIFI/MULTIPLAYER IN THE RIG?

Our gaming truck comes equipped with wifi capabilities for online multiplayer! Subject to availability in your area.

DO I NEED TO SUPERVISE DURING THE PARTY?

All events with our mobile video game theater will be accompanied by a Game Coach who will supervise the party, however we ask that children under 6 be supervised by an adult.

WHAT AGE GROUPS IS THE GAME TRUCK SUITABLE FOR?

Our game truck is suitable for a wide range of age groups, from kids to adults. We can tailor the gaming experience to match the preferences and age appropriateness of the participants.

ARE FOOD AND DRINKS ALLOWED INSIDE THE GAME TRUCK?

We ask that participants refrain from consuming food and drinks inside the game truck to maintain a clean and enjoyable gaming environment.

IS THERE A POWER SOURCE REQUIREMENT FOR THE GAME TRUCK?

We recommend providing an electrical outlet for our truck to hook up to. However, if this is not possible, we can provide our own power source.